With more and more evolution, Conversational AI is advancing at a great pace. Following the addition of more disruptive technologies in its cognitive capabilities and rising market demand of AI skillset, the technology is trending in 2021. Conversational AI is going to become only greater in the coming times with new abilities and attributes adding to it.
Here are some of the Conversational AI trends to follow in 2021 and beyond.
Low code/No-code Platforms
According to Kore.ai, with the use cases booming from hundreds to thousands, and conversation types increasing from thousands to millions, organizations are seeking
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