What is the conversational web and how it powers the next-generation user interface?
The conversational web refers to a new approach altering the way customers interact with an organization and creating the next generation of customer experiences. It is starting to provide significant opportunities, along with some challenges, to the industry. According to an IBM report, there is a growing interest in the speech, language, and human-computer interaction (HCI) scientific communities in creating a conversational interface to the web. Conversational interfaces have garnered a huge hype in the last few years, for good reason. They mimic a conversation
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