Organizations are increasingly relying on advanced automation technologies to cut down operational costs and improve efficiency. The early adopters of robotic process automation (RPA) and artificial intelligence (AI) are already enjoying an edge by realizing quick wins such as improved process turnaround time and reduced human errors and interventions. But it has also become evident that when these technologies are applied in silos, businesses cannot achieve a sustainable long-term return.
Siloed automation may deliver immediate benefits, including reduced operational costs, increased productivity, and compliance but fail to deliver the expected return on investment in the long run. A
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